360° Feedback
360° Feedback is a tool which provides a complete and clear picture of personal strengths and also shown in which core competencies there is a potential for improvement. The person who receives feedback (focus person), is the focus of a group of supervisors, co-workers, colleagues as well as internal or external customers (feedback respondents). They express their perception of the focus person in the questionnaire. The focus person assesses himself in addition to the outside perception.
This comparison between outside and one´s own perception is used to reflect o one´s own behaviour. Thus the 360° Feedback of the focus person provides a comprehensive perspective of his behaviour, his effect on others and his potentials.
The value of 360° Feedback for ...
the individual
- Comparing between one´s own self-perception and outside perception improves self-esteem and helps to achieve a clearer understanding of requirements and expectations.
- The feedback report supports reflection on one´s own behaviour, makes the effect clear to others and therby gives greater strategic room to manoeuvre.
- Reflection gives the stimulus for personal further development.
the team
- The dialogue with the feedback provides a reason to adopt rules and agreements. This contributes to an optimisation of the collaboration.
- The communication capability and the trust in the team can be promoted through open and respectful feedback.
the management
- A feedback system coordinated to company goals and models supports goal objectives and reinforces awareness for company values.
- Cross-division evaluations provide topics on the organisation or its areas.
- It becomes clear whether the desired behaviours can actually be accepted and correspond to the model.
HR development
- Based on aggregated feedback, a systemic development plan can be created for individual company divisions or target groups. .
- The reflection process with the MCV consultant supports the implementation of coaching in the company.
organisational development
- Feed-back interviews support the comprehensive and open communication and the collaboration of the team.
- The development of a respectful company structure is supported.
- Aggregated feedback uncovers functional problems and development areas (organisational diagnosis).
- Barriers to success and opportunities for development are uncovered.
- Purposeful measures to support company goals can be captured.
In consultation with the client, the Management Center Vorarlberg customises a 360° Feedback-Project to the specific needs of the client. In doing so, questions and questionnaire structures are adjusted according to the specific company situation, and the basic conditions (timing, feedback provider groups, etc.), of the feedback process are defined accordingly.
For additional information regarding the 360°-Feedback-Process contact
André Burtscher: aburtscher(at)mcv.at